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FAQ - How long will my order take to process ?

Our website shows the items currently in stock at our Poole, Dorset warehouse and usually dispatch all orders received by midday on the same working day. In the event that an item is out of stock, we will process your order as soon as it has been received, which is normally within 2/3 working days. In the unlikely event that your item is out of stock at our suppliers, we will dispatch the items available and contact you to see if you would like us to place these items on back-order or cancel them.

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